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Reinventing Healthcare Logistics with Autonomous, Asynchronous Delivery
December 12, 2025

Arrive AI (NASDAQ: $ARAI) is building the delivery infrastructure hospitals have long lacked: autonomous, asynchronous logistics that move critical items and specimens exactly where they’re needed without pulling nurses, techs, or physicians away from patients.

Our autonomous delivery technology connects robots, drones, and human couriers to our AI-powered delivery nodes. This gives healthcare leaders a way to redesign their logistics amid severe workforce gaps.

The Arrive Point™ Network is designed to revolutionize healthcare by providing campuses with an open, autonomous system that ensures the timely and secure delivery of critical medical supplies while maintaining the chain of custody. This includes real-time notifications and tracking, which can prevent costly losses or misplacements.

With Arrive AI’s intelligent delivery automation, hospitals and healthcare facilities can embrace the future of healthcare logistics. A future that will allow medical teams to spend less time moving things and more time on patient care.

Why Healthcare Needs Autonomous, Asynchronous Delivery

Hospitals and health systems run on movement. In an industry under constant pressure from labor shortages, rising costs, and growing patient and operational demand, automating even a fraction of that movement can become a powerful lever to improve efficiency and protect clinical capacity. Every day, clinicians and support staff walk miles transporting:

  • Biospecimens and lab samples
  • Medications and specialty pharmacy products
  • Blood products and temperature-sensitive therapies
  • Devices, supplies, and paperwork

Hospitals and health care systems rely on precise, timely movement to keep operations running smoothly. Introducing an autonomous last-mile delivery ecosystem offers a strategic way to streamline routine transport. The result: more efficient workflows and more time for clinicians to focus on patients.

While it’s becoming more common to see robots in hospital hallways, what sets the Arrive Point™ Network apart is our ability to provide asynchronous autonomy within an open-loop system.

  • Asynchronous - Rather than waiting for staff to be available at the moment of delivery, our network provides robots and drones with a secure, automated endpoint to complete deliveries without human intervention.
  • Open-loop - the hospital isn’t locked into a single robot or courier vendor. This flexibility lets them choose different carriers and easily add new ones as needs change.

Inside the Arrive Point™ Network: An Open-Loop System for Hospitals

The Arrive Point™ is the hardware that anchors Arrive AI’s healthcare logistics solution. Arrive Points are smart, secure delivery hubs that serve as universal access points for autonomous delivery within and around the hospital campus, creating a delivery network that works seamlessly with people, robots, and drones.

Each Arrive Point™:

  • Accepts deliveries from autonomous robots, drones, human couriers, or internal staff
  • Maintains an unbroken chain of custody with full tracking and audit trails
  • Restricts access to authorized staff with configurable permissions and alerts

Because the network is open-loop, hospitals can use multiple carriers at once in the following ways:

  • Start with internal couriers and autonomous robots.
  • Add drone delivery from off-site clinics or partner pharmacies.
  • Integrate new vendors and modalities as the technology and regulations evolve.

With Arrive Points, healthcare teams gain a vendor-neutral delivery system that minimizes long-term commitment and simplifies the integration of new technologies as they become available.

What Asynchronous, Autonomous Delivery Looks Like in Practice

At Hancock Regional Hospital in Greenfield, Indiana, Arrive AI and Ottonomy have deployed a fully asynchronous, autonomous robotic system for medical deliveries.

Here’s how a typical Arrive Point™ workflow can look in an environment like Hancock Health:

  1. A nurse or medical assistant drops a biospecimen into a nearby Arrive Point™ after labeling and scanning it.
  2. The Arrive Point™ logs the handoff, secures the specimen, and notifies the system that a pickup is ready.
  3. An autonomous delivery robot is dispatched to that Arrive Point™, retrieves the specimen, and transports it through the hospital to another Arrive Point™ near the lab.
  4. Lab staff retrieve the specimen when they’re ready without waiting for a person-to-person handoff. No “Where’s that sample?” guesswork.

With our asynchronous system, no one waits for couriers or robots to arrive. Specimens and medications move continuously through secure hubs available 24/7.

When evaluating new healthcare logistics technology, hospital executives are most concerned with measurable impact. Arrive AI delivers tangible improvements, such as:

  • Reduced labor and walking time
  • Autonomous delivery robots and Arrive Points™ take on repetitive courier runs, unlocking hours of staff time each week.
  • Faster, more predictable lab turnaround
  • Samples don’t sit on desks or in hallways waiting for a ride; they move on demand.
  • Stronger chain-of-custody and compliance
  • Every handoff is logged - from sender to Arrive Point™ to robot to receiver.
  • Better patient care and experience
  • When nurses spend less time walking specimens across campus, they spend more time at the bedside.

Arrive AI’s partnership with Hancock Health is another milestone, among our many achievements, that shows how the Arrive Point™ Network can be a reliable piece of hospital infrastructure.

Connecting Drones, Robots, and Couriers in One Healthcare Logistics Network

Inside the hospital, robots and the Arrive Point™ Network handle automated, asynchronous movement between departments. Outside the hospital, drone delivery is beginning to extend that same network across entire regions.

Arrive AI has demonstrated drone-based medical deliveries with the Massachusetts Department of Transportation (MassDOT), where drones transported health-related items and showcased the value of unmanned aircraft systems for operational needs.

When you connect that capability to an open-loop Arrive Point™ Network, powerful scenarios emerge for healthcare logistics leaders searching for robust autonomous delivery systems:

  • A drone delivers a time-sensitive sample from a remote clinic to an Arrive Point™ at the main hospital.
  • An autonomous robot picks it up and performs the “last 500 feet” delivery to the lab.
  • The same infrastructure can later support specialty pharmacy deliveries, blood products, or critical supplies, all using the same hardware and software stack.

For health systems exploring drone delivery for hospitals, the Arrive Point™ Network serves as the glue between the airspace and hospital corridors. Our aim is to unify drones, robots, and human workflows into a single, efficient, autonomous last-mile delivery platform.

Fueling Our AI Capabilities with NVIDIA Connect

To keep this network intelligent, safe, and scalable, Arrive AI recently joined the NVIDIA Connect program, a global initiative that helps software and AI companies accelerate time-to-market with tailored resources, technical training, and preferred access to NVIDIA technologies.  

Access to advanced GPU platforms and AI tooling helps our engineering teams refine computer vision, routing, and predictive maintenance models that keep autonomous delivery systems running reliably in complex healthcare environments.

Looking Ahead: Building the Backbone of Healthcare Delivery

Autonomous delivery in healthcare is moving from “interesting pilot” to “core infrastructure.” Hospitals and health systems aren’t just asking whether robots or drones can move lab samples; they’re asking how to redesign their logistics around:

  • Always-on, asynchronous delivery that doesn’t depend on staff availability
  • Open-loop networks that work with multiple carriers and future technologies
  • Verified chain-of-custody for every specimen, medication, and device
  • Measurable ROI in labor savings, throughput, and patient outcomes

If you’re exploring autonomous delivery for your health organization, Arrive AI is ready to partner with you to design an open-loop, asynchronous logistics network that works within your facilities today and scales with your needs tomorrow.

The future of healthcare logistics is arriving. And this time, it’s autonomous, asynchronous, and built for patient care.