Technical Product Manager – Cloud Platform
R&D Solutions Development & Engineering
Fishers
,
IN

Company: 

At Arrive AI (Nasdaq: ARAI), we're not just building products—we're transforming the future of the Autonomous Last Mile™ (ALM). Over a decade ago, we started with a pioneering vision and patents for the first smart mailbox for drone delivery. Through systematic research, development, and deep customer collaboration, we've evolved to today where we deploy Arrive Points—a type of smart locker and mini-cross-docks for frictionless drone, robotic, and courier delivery and pickup, utilized from medical supplies to meals to e-commerce. Arrive AI is now growing and investing to scale an ALM network and platform of the future for all autonomous delivery providers, services, and customers. Arrive AI is the intelligent choice for the last inch of the Autonomous Last Mile™. 

About Us: 

We move fast, balancing strategy with opportunity. We are merit-based, valuing integrity, innovation, and treating others as we want to be treated. At Arrive AI, every employee is an equity holder and a business owner. Our shared vision, ownership, and culture fuel our mission to revolutionize autonomous delivery. 

R&D Solutions Team 

You’ll be joining Arrive AI’s R&D Solutions Team to push the boundaries of Autonomous Last Mile (ALM) logistics by engineering and configuring innovative hardware platforms that serve the evolving needs of cargo and delivery organizations, healthcare systems, and more. This team turns bold ideas into functional, real-world systems by working across prototyping, testing, and deployment stages. Whether you're collaborating with external partners, building in-house systems, or supporting the field, you’ll play a critical role in shaping the infrastructure of Autonomous Last Mile. Based in Fishers, IN, this is your opportunity to innovate, solve tough problems, and do your life’s best work. 

The Role: 

We are seeking a Technical Product Manager – Cloud Platform who will act as support to the CTO by driving the vision, strategy, and execution of our backend cloud infrastructure and platform services for the R&D Solutions group. This is a pivotal leadership role that combines deep technical knowledge with product instincts, guiding the evolution of our cloud systems to support a highly scalable, secure, and intelligent delivery network. 

This role will serve as a bridge among engineering, product, and business stakeholders. 

What You’ll Do: 

  • Product Strategy & Vision: Define product strategy and roadmap for internal platform and backend services (APIs, DevOps tools, microservices, observability, edge/cloud sync). 
  • Support for the CTO: Drive forward-thinking technical decisions, especially around architecture, scalability, and integrations. Prepare briefs on technologies and recommended actions. 
  • Cross-functional Collaboration: Work with engineering, operations, AI/ML, and business stakeholders to prioritize platform capabilities that drive company goals. 
  • Technical Stewardship: Guide technical product decisions with a strong understanding of cloud-native architectures. 
  • Program Management: Manage platform delivery timelines and dependencies across hardware, mobile, and web teams. 
  • Security & Compliance: Ensure platform designs meet appropriate industry standards for security, privacy, and uptime. 
  • Innovation Enablement: Provide a strong foundation for AI features, automation, and autonomous delivery workflows. 
  • Developer/DevOps Leadership: Lead contracted developer/DevOps team to execute platform plan. 
  • Operational Excellence: Monitor and report metrics on platform performance. Support incident response and root cause analysis. 

What We're Looking For:

  • 7+ years of product management experience in cloud infrastructure, developer platforms, or enterprise SaaS 
  • Strong technical background—experience as a developer, systems architect, or engineering manager is highly valued 
  • Deep familiarity with cloud providers, CI/CD, API design, event-driven architectures, and edge computing 
  • Experience in IoT platforms or with other forms of cloud-connected hardware 
  • Proven success managing B2B or internal-facing platform products 
  • Excellent communication skills; able to translate complex concepts for technical and non-technical audiences alike 
  • Experience supporting or directly reporting to a CTO or executive technology leader 
  • Strong strategic thinking, but willing to get hands-on when needed 

 Additional: 

  • Expect to travel up to 5 days per month. 
  • Responsibilities include all other duties as assigned.

Compensation: 

  • Salary is market competitive with high equity incentive – be an owner and grow with Arrive AI. 
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